Frequently Asked Questions

What is Digital Valley?

Digital Valley is a comprehensive information technology development company offering a range of services, including website development, mobile app and desktop development, digital marketing, development teams for hire, hosting, cloud software, venture incubation, bulk SMS service, and software support and maintenance. Specializing in building websites, portals, CMS, and blogs, Digital Valley also develops mobile applications and desktop software, handles digital marketing, web hosting, and provides general IT solutions.

What type of projects does Digital Valley handle?

Digital Valley specializes in building websites, portals, CMS (Custom Management Systems), blogs; developing mobile applications and desktop software, handling digital marketing, web hosting, and providing general IT solutions.

What are the core value propositions that Digital Valley promises its clients?

Digital Valley pledges to deliver services that are Timely, Honest, Accurate, and Accountable.

How can I start a project or hire a development team with Digital Valley?

To initiate a project or hire a development team, individuals can contact Digital Valley’s administration via email, call, or live chat to discuss their budget, and they will receive prompt feedback to commence the development process.

Can I meet someone in person rather than submitting information online?

Certainly, individuals can visit any of Digital Valley’s offices as shown in the contact page or schedule an appointment with them at their office.

How soon can Digital Valley commence development on my project?

Development can begin as soon as an upfront payment of 75% of the agreed proposed project is made and other terms and conditions are met.

How is the protection of my idea ensured once I submit it via the online application?

Digital Valley ensures the protection of clients’ ideas and information submitted online through robust cybersecurity solutions, maintaining confidentiality and security.

Does Digital Valley offer advisory services?

Yes, Digital Valley provides technical advisory services that can enhance the productivity of your business with a range of tools in digital marketing and general IT solutions.

How quickly can Digital Valley develop my project?

The development timeline depends on the nature and complexity of the proposed project.

What is a Statement of Work?

A Statement of Work is a detailed outline provided by you before project commencement, containing content, framework, sketches, and explanations of how you want your project developed.

What do I need to provide for my project?

Clients need to provide proposed website content, including logos, images, and texts in digital format.

Does Digital Valley develop school and bank portals?

Yes, Digital Valley develops portals for various entities, including schools, hospitals, banks, corporate firms, and e-commerce businesses, using modern and easy-to-manage CMS software.

Do I need assistance before I can manage my website?

No, websites designed by Digital Valley are user-friendly, allowing anyone with basic computer knowledge to manage them. They also provide a manual and brief training for self-management in cases of technicality.

Do I have a warranty on my project?

Yes, Digital Valley offers a one-month free support and maintenance period for projects. After this period, clients can discuss charges for ongoing maintenance and content management support.

Does maintenance cover new development or features?

No, maintenance is focused on preventing threats, hack attempts, and bugs from affecting the website.

How much support do I need after the project is complete?

Minimal support is required, as Digital Valley simplifies the management of the project for clients.

What if the price is over my budget?

Digital Valley encourages discussions to find suitable solutions that meet clients’ financial constraints.